![]() The 8P fishbone is commonly used to solve problems within the service industry, manufacturing, and administrative functions. The 8P method is a problem-solving method that classifies possible causes of a problem into eight groups: physical evidence, personnel, place, product (service), price, promotion, process, and productivity/quality. The 4S fishbone is popular in the service industry and can be used to solve problems like poor customer feedback or high customer churn. On a 4S fishbone diagram, the four "bones" branching off from the spine are systems, surroundings, skills, and suppliers. Simple fishbone diagrams can be used in any industry or function. This type of diagram does not have predefined categories, so you are free to use whatever categories or labels make the most sense for your scenario. The most commonly used fishbone diagram is the simple fishbone. Review the different types, and choose which one is the best fit for your needs. OCLC 904826764.There are a few main types of fishbone diagrams, each with unique features and ideal use cases. Handbook of Lean Manufacturing in the Food Industry. Reliability engineering : a life cycle approach. Failure mode and effects analysis (FMEAs) for small business owners and non-engineers : determining and preventing what can go wrong.
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